Support Center

When you decide to Embrace Possibility, you sign up for more than a paycheck. You sign up to show up for your fellow associates, because at U.S. Cellular, that is what we DO. 

We care. And because we care, we want to help. We know that many associates may have immediate family members whose employment may have been affected due to the COVID-19 pandemic.  Talent Acquisition, in partnership with Diversity and Inclusion, will accompany individuals through the job search process providing tips and job search assistance for individuals looking for their next opportunity. 
Resume Review
Mock Interviewing
Job Search Best Practice Consultation
Networking and Making Connections 
If you are interested in career support, please click below to complete the form and it will be routed to a team member who will reach out directly.

Associate Resource Groups (ARGs)

Our D&I Associate Resource Groups stand willing and able to provide a culturally specific lens to the provision of the above services as needed…because Inclusion is How We DO.
Asian American Network (AAN)
CapAble Associate Network (CAN)
Latino Associate Network
Next Generation Empowerment Network (N-GEN)
Network of Black Associates (NBA)
Veteran Associates Leading Organizational Results (VALOR)
Women In Action (WIA)

Contractor Work

Unsure if a contract position is right for you? We’ve identified a few tips, guidelines, and sources available for you to leverage.

Best Practice and How-To Videos

Resume Best Practices
How do you get yourself noticed by a recruiter? Here are a few tips to make your resume stand out.
Behavioral Interviewing
Become "the glove that fits the hand"  and prepare yourself for an interview.
S.T.A.R. Format
What are recruiters looking for during an interview? Here is a great explanation of the S.T.A.R. interview format.

Helpful Presentations

The Power of Personalization - Developing Your Personal Brand and Navigating Social Media During Your Job Search

Interviewing Tips

​​​​​​​Maybe you’ve heard that recruiters are moving away from traditional “tell-me-about-yourself” interviews. Now, some are using what’s called “behavioral interviewing.” But it’s just another way to try and predict your future performance based on the past. The questions in a behavioral interview are set up with a format known as STAR: Situation, Task, Action, Result.

Identify and Practice Your S.T.A.R. Stories

Share specific details about how you used your skills and experience to deliver business results.
Show your ability to deal with conflict and change management while accomplishing goals.
Tell how your leadership capabilities contributed to team development and delivered results.

Explain how your values align with our culture.
Reinforce how and why your skills are a good fit for our business objectives.

Keep It Professional

  • Use words and take actions that are appropriate to a business setting.
  • It’s not necessary to address the interviewer as "Sir" or "Madam.”
  • Gradually move from a formal to first-name basis to build rapport.
  • Express yourself in a positive way.
  • Position past challenges as opportunities that resulted in success.
  • Use positive body language: Good posture, eye contact and a firm handshake.
  • ​​​​​​​Dress for success by looking tasteful, neat, and clean.
  • Don’t use too much business terminology (less is more).
  • Ask questions to decide if the role is right for you (How is success measured? What challenges lie ahead?)
  • Ask about the next steps in the hiring process.
  • Thank the interviewer for her or his time.

Resume Guide

Your resume should grab attention.
Focus on:
  • Quantifying your accomplishments and results
  • Reinforcing experience and performance related to the position
  • Emphasizing keywords related to the job description
  • Tailoring your resume to your audience
  • Notifying your professional references and keeping them up to date
  • Being concise: Keep your resume to two pages
  • Using business jargon and too many acronyms
  • Using a general resume not tailored to a specific role
  • Including information unrelated to employment (like marital status or hobbies)
  • Typos, misspellings, and grammatical errors
  • Qualifications summary: An overview of key experiences and results
  • Work experience in chronological order (most recent at top)
  • Certifications and affiliations
  • Awards and recognitions
  • Education and relevant training or workshops
  • Testimonials from clients, leaders, instructors, and mentors
  • References

Career Search Resources

​​​​​​​Here are links to popular job boards where you can search opportunities.