Diversity and inclusion

Diversity is a core value of our Dynamic Organization.

We are committed to demonstrating equity and fairness through inclusion of diverse associates, customers, and suppliers.

Every day we bring our diverse cultures, backgrounds and talents together for a common purpose—to provide the world's best customer experience. We strive to create an inclusive culture where our differences (including but not limited to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or pregnancy) are embraced, celebrated, and leveraged.

Inclusion is How We D.O.

Our potential as a Dynamic Organization depends on the combined passion and efforts of everyone who works here. It demands that we find, keep and nurture a diverse mix of associates wholly committed to a culture of inclusion.

In 2019, we launched the Inclusion Campaign, a year-long movement to optimize our diverse talents, and foster a more inclusive organization. Senior leaders across the country hosted launch events to kick off this ongoing journey by engaging associates and highlighting the value and importance of an inclusive company culture.

See and hear what our associates had to say in our Inclusion Video below.

Our Inclusion Leadership Team (ILT) provides leadership that empowers U.S. Cellular to create a diverse, inclusive, and equitable work environment for our associates, customers, and suppliers. Co-chaired by our CEO and CHRO, with functional and Associate Resource Group (ARG) representation, the team meets quarterly to review, support, and champion our Diversity & Inclusion strategy.

The mission of the ILT is to enable U.S. Cellular’s Diversity and Inclusion strategic success by guiding, sponsoring, and assessing our company Diversity & Inclusion policies, processes, and tactics. The ILT passionately promotes representation, equity, and inclusion for every race, color, gender, generation, orientation, disability, national origin, and veteran status.

We know that winning requires the efforts of our whole team of associates who bring their full authentic selves to work. Our all-inclusive Associate Resource Groups (ARGs) are volunteer, company-supported and associate-driven groups, drawn together by common characteristics, purpose and commitment to being a resource for our associates and the organization. ARGs create diverse and inclusive experiences that:
• Align with our vision and values
• Increase associate engagement and empowerment
• Support professional development
• Pridefully promote us as a best-in-class employer and wireless provider of choice

AAN provides professional development, mentoring, and leadership opportunities with a focus on the recruitment, retention, and advancement of Asian/Pacific American associates. AAN seeks to enhance awareness and understanding of the Asian culture and customs, as well as collaboration across the entire business.

CAN focuses on providing educational and developmental resources and increasing the awareness of matters that affect people with disabilities. CAN’s efforts create more inclusiveness for our associates, communities and customers.

LAN creates an environment that attracts, develops and retains associates of Latin descent, including those who are Latin American, Spanish, Portuguese, French and Italian. LAN also creates shareholder value by facilitating interaction and communication among associates, community organizations and Latino and Hispanic customers.

N-GEN provides support, guidance and resources to Careers Starters. N-GEN strives to engage, retain and develop Career Starters to deliver impactful results.

NBA creates an environment that attracts, develops and retains Black associates. NBA also recognizes the importance of community partnerships and acts as a resource to cultural insights that target and influence the purchasing preferences of Black customers.

PRIDE creates an inclusive environment that appreciates and values the diversity that lesbian, gay, bisexual, transgender and queer associates bring to U.S. Cellular. PRIDE provides insight on how to best serve our LGBTQ (Lesbian, Gay, Bisexual, Transgender and Queer) associates, communities and customers.

VALOR provides support, guidance and resources to associates and families associated with the military. VALOR delivers support for active and veteran military associates and their families by facilitating a successful transition into U.S. Cellular’s culture and providing opportunities for professional growth. VALOR also provides insights that enable U.S. Cellular to recruit high performing talent and better serve our veteran customers.

WIA fosters a proactive culture of development where the personal and professional advancement of women associates contributes to the reputational and financial success of U.S. Cellular and the communities we serve. WIA connects, inspires and moves high-performing women into actions that support their personal and professional goals and create value to our communities and customers.

U.S. Cellular has been named a Best Place to Work for Disability Inclusion after the company earned a top score on the 2020 Disability Equality Index©©.

The Human Rights Campaign also recognized U.S. Cellular for earning 100 percent on the Corporate Equality Index for the second year in a row.

To support the commitment of our ARGs and extend our outreach efforts, we continue to forge external partnerships and regularly seek new ways to collaborate with organizations to attract and develop diverse talent vital to our business and the culture of our workplace. From best-in-class resources, to professional development and network opportunities, we encourage our associates and leaders to be their best selves personally and professionally while celebrating their diverse backgrounds and cultures.