What to

Ever wonder why the candidate and interview process can be so stressful? It’s all the unknowns. But don’t worry. We want you to succeed—and to help you make that important good first impression. So we’re telling you all about our recruitment process. You’ll know what to expect every step of the way. And our interviewing tips might give you that special edge everyone is looking for. Including us.

​​​​​​​​​​​​​Meet the Talent Attraction Team

Hiring Process

A Step-By-Step Guide ​​​​​​​ 

After you have completed your online job submission
Application confirmation
We may reach out for more info
You might be contacted for an interview
You may be interviewed by phone, video, or in person
An online assessment may be conducted for some roles
A job offer may be presented
Background check/drug screen


When you start your career at U.S. Cellular®, you’ll be guided by your manager through on-the-job training and introductory courses and tools.
During your first months here, you’ll take part in a formal U.S. Cellular introduction program. It includes web-based and classroom training. Our online onboarding portal will be useful as you settle in, providing insights about your job and the social scene. It covers topics you may be wondering about and includes training tools, guidelines and tips.

About “Behavioral Interviewing”

​​​​​​​Maybe you’ve heard that recruiters are moving away from traditional “tell-me-about-yourself” interviews. Now, some are using what’s called “behavioral interviewing.” But it’s just another way to try and predict your future performance based on the past. The questions in a behavioral interview are set up with a format known as STAR: Situation, Task, Action, Result.

Identify and Practice Your S.T.A.R. Stories

Share specific details about how you used your skills and experience to deliver business results.
Show your ability to deal with conflict and change management while accomplishing goals.
Tell how your leadership capabilities contributed to team development and delivered results.

Explain how your values align with our culture.
Reinforce how and why your skills are a good fit for our business objectives.

Keep It Professional

  • Use words and take actions that are appropriate to a business setting.
  • It’s not necessary to address the interviewer as "Sir" or "Madam.”
  • Gradually move from a formal to first-name basis to build rapport.
  • Express yourself in a positive way.
  • Position past challenges as opportunities that resulted in success.
  • Use positive body language: Good posture, eye contact and a firm handshake.
  • ​​​​​​​Dress for success by looking tasteful, neat, and clean.
  • Don’t use too much business terminology (less is more).
  • Ask questions to decide if the role is right for you (How is success measured? What challenges lie ahead?)
  • Ask about the next steps in the hiring process.
  • Thank the interviewer for her or his time.

Resume Guide

Your resume should grab attention.
Focus on:
  • Quantifying your accomplishments and results
  • Reinforcing experience and performance related to the position
  • Emphasizing keywords related to the job description
  • Tailoring your resume to your audience
  • Notifying your professional references and keeping them up to date
  • Being concise: Keep your resume to two pages
  • Using business jargon and too many acronyms
  • Using a general resume not tailored to a specific role
  • Including information unrelated to employment (like marital status or hobbies)
  • Typos, misspellings, and grammatical errors
  • Qualifications summary: An overview of key experiences and results
  • Work experience in chronological order (most recent at top)
  • Certifications and affiliations
  • Awards and recognitions
  • Education and relevant training or workshops
  • Testimonials from clients, leaders, instructors, and mentors
  • References